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Wednesday, February 18, 2009

Unexpected item in the bagging area

A little more than a year ago, I wrote with some fervour about a style of speed-dating that encouraged a 3-minute rant, as opposed to the style which involves pouting and syrupy tones. You can read it here. I have something to add. Not about speed-dating, rather about things to rant about.

Have you ever used the self-service scanners at Tesco? Great idea! A few items to buy and no queue, or not a very long one if there is. Some may say that it's robbing a British worker of a British job...but is it? I ask, because about 9 times out of 10, I have a forced interaction with a Tesco-uniformed individual whilst using the "self-service" scanners. At any point, from arrival at the scanner - before any button pressing or bag rustling begins - through to removing my paid for lentil and bacon soup and triangle seed roll, bagged or not, I am affronted by that voice, that voice! "Unexpected item in the bagging area." No there is not, no there bloody is not. I haven't even started, and if I have, and I've finished and paid: no there bloody is not! I did not surreptitiously add a packet of nuts or bottle of Lightly Sparkling mineral water to my stash. I just didn't. But apparently that disembodied lady has a different view. Did your coat brush against the bagging area? "Unexpected item". Did you open that difficult-to-open bag a little too vigorously? "Unexpected item". So I wait for the Tesco-appointed, Tesco-uniformed investigator to come over and ensure that there isn't a cheeky chocolate bar smuggled into the bag; that there isn't a packet of condoms nestled between my Strawberry Muller Light yogurt and Royal Gala apple. I wait for them to identify themselves to the accuser by scanning their tags to say Hey, it's OK, I'm from Tesco, and EVERYTHING IS OK. There is no thievery going on over here. Here, let me enter my special code so that our valued customer can be on there way with their PAID FOR items.

Come on Tesco, is there something else you could be too sensitive about? Perhaps the chickens?

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